These terms and conditions govern your use of this website and your interactions with Crosstown Dental Group online. Please read them before browsing our services, requesting an appointment, or texting with our office. Last updated: this page is reviewed periodically and may change without individual notice.
By visiting this website, requesting an appointment through it, or otherwise using any feature of crosstowndentalgroup.com, you agree to these terms and conditions. If you do not agree with any part of them, please do not use the site. We may update these terms from time to time, as described later in this page.
This site is here to help you learn about Crosstown Dental Group, our services, and our team, and to make it easier to reach us. You are welcome to use it to:
Everything you read here, including descriptions of procedures and oral health information, is provided for general education. It is not a diagnosis, a treatment plan, or a promise of a particular outcome. Your actual dental needs can only be determined through an in-person visit with one of our dentists.
The text, photographs, logos, graphics, and overall design of this website belong to Crosstown Dental Group unless we have noted a different source. Please do not copy, republish, or reuse our content without asking us first. If you would like to reference something from our site elsewhere, reach out and we are generally happy to discuss it.
We work to keep our website current, but dentistry is personal, and no website can account for your individual history, health conditions, or mouth. For that reason:
This website is offered as a convenience to help you connect with our practice. Crosstown Dental Group is not liable for any loss or inconvenience arising from your use of this website, including technical issues, interrupted access, or reliance on general information found here in place of an actual dental visit. Nothing on this site replaces a conversation with your dentist about your own care.
When using our website, forms, or any online communication with our office, please do not:
Our website may link to outside resources, such as insurance carriers or dental organizations, for your convenience. We do not control those sites and are not responsible for their content, accuracy, or privacy practices. Visiting a linked site is at your own discretion.
We may revise these terms periodically as our practice, services, or legal requirements change. Any updates will appear on this page. Continuing to use our website after changes are posted means you accept the revised terms.
Browsing this website, filling out a contact form, or submitting a request on our Request Appointment page does not, by itself, create a dentist-patient relationship with Crosstown Dental Group. That relationship begins only once our practice has accepted you as a patient, typically confirmed through a scheduled visit and an in-person examination at our Memphis office.
Articles, service descriptions, and any oral health tips found on this site, including our Blog, are meant to help you understand your options in general terms. They are not dental advice, a diagnosis, or a treatment plan for you personally. If you have concerns about your teeth, gums, or a dental symptom, please call our office or schedule a visit rather than relying on website content alone.
Dental and cosmetic treatment outcomes vary from patient to patient based on individual anatomy, health, and how well a treatment plan is followed. Photos, descriptions, or examples on this site are shared for general understanding only and do not guarantee that your results will look or feel the same.
Crosstown Dental Group handles patient health information in accordance with applicable privacy laws, including HIPAA where it applies to our practice. Please keep in mind that website contact forms are not a secure substitute for discussing your health history, symptoms, or treatment details with our team in person or by phone. Avoid including sensitive health details in general website forms or text messages.
If you need to cancel or reschedule a visit, please call our office as soon as you can so we can offer that time to another patient. Our front-office team will walk you through our current scheduling policies when you book, and those policies may vary depending on the type of appointment. We do not list specific fees here since they can change; please ask our staff directly for current details.
We accept a range of dental insurance plans and offer payment options to help make treatment manageable, details of which are outlined on our Insurance page. Accepted plans and financing options can change over time, and coverage for a specific procedure is always confirmed with your insurance carrier, not guaranteed by anything listed on this website.
Crosstown Dental Group may send automated text messages to mobile numbers that patients provide to us. These messages help keep your care on track and may include:
Message frequency varies depending on your care and preferences. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Texts may be sent using standard 10-digit long codes (10DLC) or short codes.
When you provide your mobile number on a website form, an appointment or booking request, a keyword text, or a paper form at our office, you are consenting to receive SMS messages from Crosstown Dental Group as described above. Consent is not a condition of purchase or of receiving dental services from our practice. Please only provide a mobile number that belongs to you, and by submitting it, you confirm that you are authorized to give consent for that number.
You are in control of the messages you receive from us:
Your mobile number and SMS consent records are used only to send the messages described above and to meet carrier requirements. We do not sell this information to third-party marketers. We may share it with the SMS and telephony vendors and mobile carriers needed to deliver our messages. For more on how we handle your personal information generally, please see our Privacy Policy.
If you have questions about these terms and conditions, or about our website and SMS program, please reach out:
Crosstown Dental Group
Comprehensive, comfortable dental care for every member of your family — schedule your appointment at Crosstown Dental Group today.
